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Alison McCourt

P & C Producer & Senior CS Rep.

Business Owner/DJ 

Company:

Philadelphia Insurance Company/ Luxe Entertainment

Phone:

267-974-8805

Email:

Address:

Philadelphia, PA 19145

A Bit About Me

Experienced marketing leader with more than 10 years of expertise in directing communication strategies and public engagement for prominent projects. Skilled in crafting detailed marketing blueprints, producing diverse content, published across various media platforms, and cultivating alliances to increase brand exposure and stakeholder interaction. Enthusiastic about implementing creative methods to advance company goals.

Work Experience

Senior Customer Service Rep.
Philadelphia Insurance Company
2015-Present

Marketing Team Lead
Quality Data Services
2022-2023

Customer Service Representative/Data Entry Clerk
2010-2015

  • Ensure executive communications are clear, professional, and aligned with company messaging.

  • Safeguard confidential files, including financial and strategic documents, adhering to protocols.

  • Deliver top-tier customer service to over 50 caller sand 30 emails/chats daily in a fast-paced environment.

  • Foster strong relationships with cross-functional teams, facilitating seamless information flow and enhancing overall organizational efficiency.

  • Ensure executive communications are clear, professional, and aligned with company messaging.

  • Safeguard confidential files, including financial and strategic documents, adhering to protocols.

  • Deliver top-tier customer service to over 50 caller sand 30 emails/chats daily in a fast-paced environment.

  • Foster strong relationships with cross-functional teams, facilitating seamless information flow and enhancing overall organizational efficiency.

  • Managed and organized critical documents, ensuring data accuracy and operational efficiency.

  • Implemented best practices to streamline excecutive office practices , enhancing productivity.

  • Meticulously managed critical information and documents, ensuring accuracy in administrative tasks while implementing process improvements for enhanced efficiency.

  • Drove customer satisfaction through swift, accurate data entry and responsive service, consistenly meeting or exceeding performance targets.

Let's Get
Social

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  • Twitter
  • LinkedIn
  • Instagram

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